Quality Policy

OUR STRATEGIES

To ensure institutionalization, to develop continuously and to increase awareness,
Actively implementing ‘dynamic management structures’ that will ensure productivity and efficiency,
Increasing brand awareness and value,
To develop and improve our products and services in order to sustain our corporate interests in line with the developing conditions,
To increase national and international recognition and to have a say in the market,
To bring a different understanding to the sector,
Developing institutional capacity,
To produce innovative and global values.

Our company, which operates as electronic communication services, infrastructure establishment, operation, sales and consultancy;

To provide quality-oriented products and services in line with customer requests and expectations, valuing people, within the framework of legislation and standards,
To achieve unconditional customer satisfaction in the quality of products and services and after-sales services,
To continuously develop and improve the processes that affect our company’s goals and product quality,
To ensure the full participation of the employees in order to achieve the targets,
To increase likeability and awareness,
Adopting an innovative management approach,
With the understanding of a performance-based management system, by using resources efficiently and effectively
to increase frugality
To produce products that are stingy in energy consumption and generous in environmental friendliness
Working in mutual cooperation and trust with our stakeholders and producing mutual value,
By ensuring the continuous development of our employees through continuous and effective training,
to increase their competence and individual contributions,
To give importance to data-based information management system in order to make effective decisions.

With the perspective of continuous improvement based on employee satisfaction and education,

ISTTELKOM Senior Management undertakes to continue to progress in this direction and to comply with the expectations of the related parties.