İSTTELKOM Managed Services offer end-to-end solutions for institutions to manage their information technology infrastructures in an uninterrupted, effective, and sustainable manner. The operation, monitoring, and continuity of critical IT systems are provided under a single roof with expert teams and a centralized management approach.
Server, system, application, and infrastructure components are monitored and managed 24/7 based on performance, availability, and business continuity. In this way, institutions reduce their operational burdens while increasing service quality and utilizing infrastructure resources more efficiently.
İSTTELKOM’s managed service model is designed with the principles of scalable architecture, centralized control, and proactive management. While institutions focus on their core business areas, the operation and continuity of their IT infrastructures are entrusted to expert hands.
Our Managed Services portfolio supports the digital transformation processes of public institutions and large-scale organizations by providing a reliable, sustainable, and centralized IT management model.
İstDrive
İstDrive is a corporate file sharing and storage service that enables institutions to manage their digital documents in a secure, centralized, and controlled environment. It makes it possible to securely store and share sensitive corporate data with data sovereignty, access authorization, and logging mechanisms.
Supporting intra-corporate and inter-corporate collaboration, İstDrive prevents the uncontrolled duplication of data through its user-based authorization and versioning features, contributing to the acceleration of business processes.
Multi-Factor Authentication (MFA)
The MFA service secures user access with additional verification layers, rather than limiting it to just a password. This approach significantly reduces the risks of identity theft and unauthorized access.
Managed by İSTTELKOM, MFA solutions work integrated with corporate applications and systems to provide secure access without compromising the user experience.
Privileged Access Management (PAM)
The PAM service ensures the security of critical infrastructures by controlling the access of users who have high privileges on the systems. Insider threat risks are minimized by monitoring, logging, and restricting administrator accounts.
Thanks to centralized management and detailed reporting features, privileged accesses attain a transparent and auditable structure.
System and Network Support
İSTTELKOM offers System and Network Support services to ensure the end-to-end, uninterrupted, and secure operation of institutions’ information technology infrastructures. In the server, network, virtualization, and operating system layers; monitoring, maintenance, configuration, and troubleshooting processes are managed by expert teams on a 24/7 basis.
With this service, institutions reduce their operational loads while increasing infrastructure performance and guaranteeing business continuity.
Internet Service
İSTTELKOM Internet Service is designed to offer high availability, secure connection, and guaranteed bandwidth to public and corporate customers. Working integrated with the data center infrastructure, this service provides low-latency, stable, and scalable internet access for critical applications and digital services.
Thanks to centralized monitoring and management capabilities, connection continuity and service quality are kept under constant control.