IMM ACCELERATING THE DIGITAL TRANSFORMATION THROUGH ROBOTIC PROCESS AUTOMATION SOLUTIONS
Istanbul Metropolitan Municipality subsidiaries accelerate the digital transformation in their business processes through the Robotic Process Automation (RPA) technology. IMM’s telecommunication infrastructure and system integrator company İSTTELKOM Inc. launched the initial phase of its robotic automation service in BELBİM Inc. RPA, the robotization of repetitive human actions, increase efficiency in terms of labor and time.
“Digital Transformation Substantially Increases the Efficiency”
Commenting on the issue, Nihat Narin, İSTTELKOM Inc.’s General Manager, said, “The institutions’ ambition to become part of the digital realm is quite enthusiastic. We enhance the productivity severely in terms of cost and time through transferring our companies’ business processes to the digital environment with our RPA services. On that note, with the activities we carried out in the initial stage in finance at BELBİM Inc., we increased the speed of accounting processes up to twenty times. We used to complete the registation of 500 transactions in over thirty hours. Now, with the help of automation, the process takes one and a half hours. By facilitating the employees’ business process, we aim to encourage the utilization of resources in activities with more added value.”
“Companies Managing the Digitalization Process Well will be the Successful Companies”
Narin underlined the importance of digital workforce with the following words; “Companies need the right strategies to integrate their existing business processes to digital technologies to achieve effective competition in the market. Business flows have to be analyzed well and planned accurately to reach valuable outputs in digital transformation. Organizations have to integrate the new technologies with their existing business models. The ones managing the digitalization process well will be the successful companies.”
Enabling the automation of business flow in financial services, human resources, supply chain management and customer services areas, RPA substantially reduces organizations’ operational load by carrying out processes such as preparing and delivering invoices, order management and reporting.